Client and Consulting Services for Workforce Management

Click here to download free Workforce Management reference materials.

It is proven that WorkPlace?s Workforce Management solutions have the ability to deliver significant financial reward in a relatively short period of time. However, there is a need for a complete understanding of the issues, options and the way to create and implement a workable strategy in order to realize the full potential.

Companies are looking to adopt a cohesive, clear and realistic Workforce Management Strategy.

WorkPlace?s Workforce Management Strategy:

• Defines all Central and Local Workforce Management processes including Budgeting, Forecasting, Scheduling, Absence Management and Time & Attendance
• Defines the Change Boundaries relating to working hours, multi-skilling and terms & conditions of employment and sets the framework for Change Management requirements
• Creates the basis for a Business Case to be developed including target Return On Investment
• Creates a clear set of functional requirements for the operational Workforce Management software
• Details the Corporate Operating Model used to determine Workload Demand based on Business Process Analysis/Re-design, Key Business Drivers, Labor Standards and Best Practice
• Identifies requirements for and value of traditional and innovative labor related Key Performance Indicators
• Identifies and qualifies the initial risks based on the defined strategy
• Defines the System Architecture required to support the solution including all interface and data requirements
• Identifies the necessary changes in process required to facilitate a smooth and successful implementation of the software solution.

A well defined Workforce Management Strategy, developed in advance of software implementation, ensures that the deployed application and processes will have the best chance for longevity, user compliance and, as a result, greatest benefit for the company.