A Different Approach

We start with listening. We ask you, your teams and most importantly your potential end users lots of questions about roles, pay rates, resource scheduling, staff rostering, labour management, working hours, business rules, current pain points and more to get under the skin of your business.

We then configure the system initially based on our discovery and deploy Schedule and Attendance Management. This gives you the visibility you need to find out what’s performing well and what needs to change – and we tweak the configuration based on your feedback.

We train your staff and managers to use the system. Then it’s time to go live.

While Schedule and Attendance Management is gathering data about the workforce, we can begin the configuration of the Forecasting Labour Demand module. Our consultancy team will work alongside you to identify and analyse relevant business drivers (the activities that need to be performed and the work that they generate).

We can then forecast many drivers, like sales, footfall and delivery, and use these to produce labour demand forecasts.

 

 

Throughout all of this, there’s no disruption to work processes. And we’re refining your system all the time.

Next it’s Advanced Scheduling. We match staff to labour demand and work out how to change your current schedules to improve the effectiveness of your workforce. All relevant information is made available to your staff to analyse. Users at different levels in your business hierarchy can find information relevant to them to help them make decisions.

Schedule and Attendance Management also offers a 5-star Schedule Quality Rating (SQR) metric that makes it easy to see how well a schedule is performing. People at a corporate level define the meaning and weighting of this KPI.

Each project has a Workplace project director. They take the project from kick-off through implementation to handover and support. Throughout the project and implementation of the system, different consultants contribute with different skills.

 

 

 

Our consultancy team help to get Schedule and Attendance Management set up and established in your business. They can configure this time and attendance software to match your needs, processes and terminology. They’ll take data feeds of important information – from HR, stores, the budget and qualifications and licenses – and drop them into the time and attendance system.

We can give high-level presentations and demonstrations of the module, and train people at all stages of implementation. We can also create business process models and show how to gain the biggest benefit from the system.

To support Schedule and Attendance Management long term, we offer reference material, set up and deliver service levels agreements, keep an eye on your account and analyse your workforce scheduling data.

During forecasting, we help with the early analysis work of historic business trading patterns. Our team will also configure the operating model to produce your workload demand.

At the advanced scheduling stage, we’ll support you through:

  • analysing current schedules to measure performance
  • reviewing and deciding which options to use from the Advanced Scheduling module
  • what-if modelling
  • recruitment planning
  • re-contracting staff
  • change management

 

At Workplace, we guide you through the implementation process and stay with you for the long term.

Get in touch to find out more