Aviation & Rail
WorkPlace Systems has significant experience in helping Aviation and Rail sector companies in two specific areas -
- Control and reduction of staff costs
- Improving and assuring Service Levels
Problems
- How can you satisfy your customers' demand for better service and lower costs
- How can you optimise your employees' fixed and flexible shift plans based on anticipated demand and busy timetables?
- Workforce Management systems software solutions allow Aviation and Rail companies to plan rosters ahead, record who did what was done and when, to apply the correct payment rules, and to learn from any discrepancies.
Solutions
WorkPlace Systems workforce management solutions feature:
- An end-to-end workforce management application for the Aviation and Rail sectors.
- Forecasting tools to accurately calculate the demand for work activity by activity at 15 minutes for over a year in advance.
- Calculation of baseline and incremental rosters for over a year ensuring that the placement of hours is equitable and fair.
- A resource planners' tool for rosters and attendance management including borrowing staff from adjacent locations.
- Rostering of travel time, breaks, work centres and activities.
- Delivery of rosters via a web kiosk.
- Capturing of both time and the activities performed.
- Headquarters benefit from advanced web-based reporting capabilities as well as service level budgeting and scenario modelling application.
Benefits
- Redesign of employment contracts to provide greater flexibility
- Better match of the right staff to work
- Improved Service Levels without increasing labour costs
- Increased workforce productivity
- Realisation of multi-skilling benefits
- Reduced cost and time spent in administration
- Increased accuracy in payment of attended hours
- Tighter Regulatory Compliance and Working Time Directive
- More competitive bid costing
- Superior decision making
Client Quotes
"The WorkPlace products were a key resource in implementing our annualised hours scheme effectively. The WorkPlace workforce planning system is very easy to use and makes rostering more straight forward and comprehensive."
GNER
"We have been using solutions from WorkPlace Systems since 1995. Eurostar has been so impressed by the latest systems from WorkPlace that we are now looking to extend our investment to use their new generation Attendance Management and Rostering systems. This will help further to improve our service levels to the customer together with benefi ts to our employees and the company as a whole."
Roy Foss, Eurostar UK Ltd
Client References
British Airways | BAA | Eurostar | EWS Railway | Kuwait Airways | Menzies Aviation | Merseyrail | National Express | Serviceair | South West Trains | TUI
Industry Ranges
Retail | Hospitality | Contract Labour & Labour Hire | Emergency Ser. | Utilities | Transport | Healthcare | Government