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Transport and Logistics
Problems
- How can you satisfy your customers' demand for better service and lower costs and meet all governmental regulations?
- How can you optimise your employees' fixed and flexible shift plans based on the anticipated demand and busy timetables?
- Workforce Management solutions allow transportation organisations to plan rosters ahead, to record who did what was done and when, apply the correct payment rules, and to learn from any discrepancies.
Solutions
WorkPlace Systems workforce management solutions feature:
- An end-to-end workforce management application for the transportation sector.
- Forecasting tools to accurately calculate the demand for work activity by activity at 15 minutes for over a year in advance.
- Calculation of baseline and incremental rosters for over a year ensuring that the placement of hours is equitable and fair.
- A resource planners' tool for rosters and absence management including borrowing staff from adjacent locations.
- Rostering of travel time, breaks, work centres and activities.
- Delivery of rosters via a web kiosk.
- Capturing of both the time and the activities performed.
- Headquarters benefit from advanced web-based reporting capabilities as well as service level budgeting and scenario modelling application.
Benefits
- Reduced administrative costs, paperwork and manpower.
- Improved labour utilisation.
- Control of legislative and agreed practices - health & safety, working time directives.
- Reduced absence and overtime.
- Fraud prevention through employee accountability.
- Improved service level to customers.
- Accurate service measurement.
Client Quotes
"The WorkPlace products were a key resource in implementing our annualised hours scheme effectively. The WorkPlace workforce planning system is very easy to use and makes rostering more straight forward and comprehensive."
GNER
"We have been using solutions from WorkPlace Systems since 1995. Eurostar has been so impressed by the latest systems from WorkPlace that we are now looking to extend our investment to use their new
generation Attendance Management and Rostering systems. This will help further to improve our service levels to the customer together with benefi ts to our employees and the company as a whole."
Roy Foss, Eurostar UK Ltd
Client References
BA |
BAA |
Britannia Airways |
Eurostar |
EWS Railway |
GNER |
Kuwait Airways |
London Underground |
Menzies Aviation |
‘one’ |
Serviceair |
South West Trains |
Virgin Atlantic
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