WorkPlace Retail Task Management
Assuring effective Store Execution Management and Compliance
In the Retail Sector, uncoordinated planning, prioritisation and communications plus poor visibility of activities across the organisation are the prime causes of execution shortfalls at store-level in merchandising promotions, product launches, re-layouts, product recalls and other operational improvements.
Excellent merchandising strategies together with months of Head-Office and Supplier planning can still fail if stores do not execute effectively and on-time. The results are often lost sales, dissatisfied customers and higher costs.
Retail Execution Management, based upon a highly-effective Store Communications and Alerts structure, delivers simple setup and planning of Head-Office integrated projects and tasks together with complete progressing, monitoring and execution control.
Using Retail Task Management the result is timely and efficient execution compliance in-store.
In addition to Head Office tasks, WorkPlace Task Management can be used to manage execution of regular or periodic in-store tasks including store opening and closing, maintenance work, cleanliness, security and safety checks, checking of stock levels and local competitive benchmark comparisons.
WorkPlace Task Management can be implemented either as a stand alone application or integrated fully with WorkPlace or any other third party workforce management system.
Key functions of Store Execution Management and Retail Task Management -
- Create, Plan and Approve Projects against Store Workloads
- In-Store Scheduling of Projects and Tasks
- Day-to-Day Exception Management
- Compliance Reporting and League Tables
- Workforce Management Integration
Create, Plan and Approve Projects against Store Workloads
Retail WorkPlace Task Management allows Managers or Planners quickly and simply to create and coordinate Projects consistently across the entire estate using powerful templates, tasks targeted at roles or employees, automatic alerts and escalations and a wide range of attachments to aid execution and feedback in-store.
In-Store Scheduling of Projects and Tasks
Effective Scheduling of the required tasks in-store is critical to achieving on-time and efficient execution. WorkPlace provides all the necessary tools for optimised or manual scheduling of Task Management tasks in-store. There is also an advanced option to integrate the scheduling of regular store work and Task Management tasks for even more effective use of store labour.
Day-to-Day Exception Management
Retail Task Management continually monitors all Projects in all stores using Project-specific alerts and priorities set up by the Planner. Late starting tasks and late incomplete Projects are highlighted to the appropriate responsible manager.
Tracking with Feedback to Improve Execution Performance
A range of simple screens allows Department Managers, Back-Office Managers or employees themselves to record actual progress of tasks or Projects including status, time spent, costs incurred and benefits gained.
Compliance Reporting and League Tables
Ensuring efficient in-store Retail Execution Management depends not just on real-time visibility and progress tracking of Projects but on prompt, effective Key Performance Indicator reporting across stores and Projects, flagging up exceptional and unacceptable performance.
Workforce Management Integration
WorkPlace Task Management can be implemented either as a stand-alone application or integrated fully with the WorkPlace Budgeting, Forecasting, Scheduling and Time & Attendance modules providing significant benefits to Retailers using the whole suite.
However, for customers who have already implemented other suppliers " modules in these application areas, WorkPlace Task Management - through use of Web Services - can integrate fully with these other suppliers" modules.
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Industry Ranges
Retail | Hospitality | Emergency Ser. | Utilities | Transport | Manufacturing | Healthcare | Government