WorkPlace OnLine Cloud Workforce Management Solution
WorkPlace OnLine is rapidly implemented, easy to use, has lower upfront costs and a flexible pay as you go model to give companies a quick Return on Investment (RoI). WorkPlace OnLine can be deployed across the enterprise in just weeks, delivering greater management visibility and control of labour.
Benefits delivered include; reduced labour costs, improved customer service, increased revenues and improved compliance with labour rules and agreements. WorkPlace OnLine has recently been rolled out to a major US retailer in over 4,000 stores in 12 weeks delivering a multimillion dollar return.
Rapid Deployment
WorkPlace Systems has implemented Workforce Management (WFM) systems in many large enterprises and followed-in failed attempts by other WFM suppliers for over 20 years. We have discovered that the old-fashioned approach, which involves creating a labour demand forecast and then using optimisation routines to produce new schedules to be presented to staff, is likely fail. Too much change management is imposed upon the staff, and too much complexity is required to be configured into the scheduling engine. The result is extended deployments, poor schedules and resistance to adoption.
WorkPlace has developed a radical new approach to deployment which - when combined with our Cloud also refered to as SaaS Delivery model - results in very quick implementations, minimal change management for associates, 100% adoption, and dramatically faster payback.
All the benefits of demand-driven scheduling are released, without the difficulties that this has historically entailed.
Clients can complete a full enterprise rollout within 3 months, and then receive a return within a month. The recent example of this approach being adopted at a large US retailer involved payback being achieved within two weeks; and repaying again 20 times per year. WorkPlace's new approach dramatically reduces the risk to the client of implementation slippage or failure, and increases associate acceptance and compliance; resulting in robust ROI both in the short and long term.
Cloud Workforce Management
WorkPlace OnLine is offered in the "Cloud" also known as 'Software-as-a-Service' (SaaS); the industry-leading technical service delivery approach. The benefits include:
- WorkPlace takes on the "IT burden" rather than the customer. The solution is fully hosted, secure, managed and maintained by WorkPlace.
- Facilitates speedy Proof of Concept and Roll-Out with no IT or infrastructure bottleneck.
- There are no upgrade issues over the typical 10 year plus lifetime of the solution as the customer will always be at the most current release, significantly reducing costs of testing and upgrade and ensuring the customer solution is always up to date.
- Users and management have access from anywhere - store, office, home, on the move - and therefore benefit from complete real-time visibility of what is going on at all times.
- Changes the balance of risk from the customer to WorkPlace. Because the service is paid for on a subscription basis, WorkPlace needs to provide continuing value to the customer each month, not simply at the point of purchase.
Click here to read further details about Cloud WFM and Software as a Service.