Shift / Working Pattern Re-Design
Re-aligning existing work patterns with a daily, weekly or long term workload demand can be challenging for even the most experienced managers. Designing the optimum shift patterns, building in absence and holidays while taking account of reserve hours and minimising the potential for premium overtime payments is complex in its own right. With the further challenge of introducing more flexible working and selling the benefits to employees and unions makes the challenge just too great for many.
WorkPlace consultants have the sophisticated tools, expertise and extensive experience to recommend and successfully implement new innovative working patterns to improve your service levels, employee effectiveness and satisfaction, and giving you a much more flexible, agile workforce.
By agreeing with each client both their base line and target service and employee effectiveness levels, WorkPlace can design a range of new, practical working patterns, shifts and schedules which can be deployed either as a set of quick easy wins or over a longer term if more significant, strategic change is required.
With benefits including increased service level, increased effectiveness, reduced absenteeism, cost and labour churn, WorkPlace can show you where the opportunities lie and develop a programme to realise the level of benefits you choose to achieve.
"WorkPlace were able to uniquely redesign and create new rosters that were acceptable to staff, reduced overall spend on labour and assisted in improving customer service by ensuring specified service levels were met, more than justifying our investment in WorkPlace software and services"
David Thomas
Business Development Manager
Country Road