Client and Consulting Services for Workforce Management

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The use and value of Labour Standards and work measurement has been recognised in many sectors for some time and in Retail and Hospitality, is growing rapidly. It is increasingly seen as a pre-requisite for all modern Workforce Management solutions. Labour Standards provide the fundamental building blocks of all activities and tasks. The development of Labour Standards provides your organisation with many benefits including:

• Standardisation and documentation of all processes
• Definition of local site characteristics and variance to corporate process
• Identification of all business drivers with supportive data
• Optimal Scheduling of tasks to smooth out demand during the day and ensure all activities are performed in a timely manner
• Generation of Workload Demand by activity and time of day based on weekly forecast or budget business levels.

WorkPlace can provide a full range of Labour Standards development work including measurement, analysis and design of standards and integration to site specific Workload Demand and Budgeting calculation tools.

WorkPlace uses a full range of work measurement and development techniques ranging from traditional stopwatch to sector specific PMTS database applications.

Within the Retail sector, WorkPlace uses RetailEASE™, the leading standards development software for retail today, used by over 9,700 stores worldwide.