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Hosted Services

 

WorkPlace offer a fully managed hosted solution for the operation of the customer's Workforce Management System. This option allows Companies who seek the benefits from use of a WFM solution, but do not have the initial capital or resources to bring the system in-house, to proceed with their WFM strategy and deliver Business Benefit quickly. The highlights of our Hosted Service are:

 

Reduced requirement for customer in-house skills

Reduced capital outlay for infrastructure

Proactive Service Management and Maintenance

 

The WorkPlace Hosted Service includes:

 

  • System servers located in specialised data centres engineered with resilience and fault tolerance to ensure maximum application availability
  • Around the clock monitoring and management of the Data Centre environments
  • Managed security - managed firewalls
  • Managed software - managed by our certified system administrators