Hosted Services
WorkPlace offer a fully managed hosted solution for the operation of the customer's Workforce Management System. This option allows Companies who seek the benefits from use of a WFM solution, but do not have the initial capital or resources to bring the system in-house, to proceed with their WFM strategy and deliver Business Benefit quickly. The highlights of our Hosted Service are:
Reduced requirement for customer in-house skills
Reduced capital outlay for infrastructure
Proactive Service Management and Maintenance
The WorkPlace Hosted Service includes:
- System servers located in specialised data centres engineered with resilience and fault tolerance to ensure maximum application availability
- Around the clock monitoring and management of the Data Centre environments
- Managed security - managed firewalls
- Managed software - managed by our certified system administrators