Retail Solutions, Birmingham - 6th June, 2006 - WorkPlace Systems plc, the leading supplier of Workforce Management solutions is pleased to announce that it has secured a new contract to supply its WorkPlace software, labour standards and consultancy to Travelex Group's UK operations.
Travelex has evolved from being an innovative bureau de change operator into a dynamic, pioneering and diversified worldwide money business. Its wide variety of consumer and business services, together with its rapid growth and unique entrepreneurial culture, have provided the platform for the emergence of Travelex today as the world-leading company in its field. Headquartered in London, the Group operates in 35 countries and employs over 6,200 people worldwide.
To support corporate growth objectives, Travelex was looking to better match its staff and resources with demand to increase revenues as well as managing costs more effectively. WorkPlace Systems was chosen for its ability to quickly design and implement idealized staffing schedules to meet demand to improve customer service whilst controlling staff costs. The implementation initially starts in Travelex's 140 UK sites located in major Airports and Ports. Once the strategic side of scheduling has been implemented, Travelex plan to improve the operational side of their staff management using other modules of WorkPlace's solution. "WorkPlace Systems were able to demonstrate real benefits in a very short time, delivering an immediate impact on our business". stated Paul Swainson, Travelex's UK Retail Director.
Ian Lenagan, Chairman and CEO of WorkPlace commented "We are delighted to have been chosen by Travelex to manage and improve their staff operations. Our
product and services have been developed to give dynamic companies such as Travelex an immediate competitive edge in large scale and challenging Workforce Management applications."
About Travelex
Founded in 1976 by Lloyd Dorfman, Travelex is now the world's largest non-bank foreign exchange payments company serving over 29 million customers each year.
Travelex is the world's largest non-bank provider of foreign exchange services to over 16,000 corporate clients across the globe. It offers a "one stop shop" for services ranging from cross border payments to its risk solutions service for mitigating and hedging currency risk. For financial institutions, Travelex provides business process outsourcing for foreign exchange products, cross border settlement and bankers' drafts.
Outsourcing
Travelex is the world's largest and most automated provider of outsourced travel money and related fulfillment services for banks, financial institutions and travel agencies, processing over 3 million orders annually. Travelex offers its customers a full range of delivery channel options including telephone and web-based ordering.
Retail services
40% of the world's airline passengers now pass through airports at which Travelex operates its retail foreign exchange branches, including the major gateways at London, New York, Hong Kong, Frankfurt and Sydney. Other retail services and products range from prepaid cards, travellers cheques and money transfer to call centre services and travel insurance (US only).
For more information visit: www.travelex.com
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