Healthcare
Problems
- Healthcare providers depend on their people who represent the largest operational cost. Workforce Management solutions now offer the balance between outstanding patient care and cost-effective use of healthcare resources
- Healthcare organizations always have large numbers of vacancies and a talented pool of qualified professionals but are unable to offer suitable contracts of employment
- Keeping healthcare professionals motivated and employed is a challenge that modern Workforce Management solutions are tackling
- Contingency staff costs are high and can be reduced by management of flexible contracts
Solutions
WorkPlace Systems workforce management solutions feature:
- An end-to-end workforce management solution to manage the lifecycle of working time
- Interface to patient administration systems to build a demand led schedule
- Multiple scheduling engines to allow for optimized scheduling, for repetitive scheduling and manual and self-scheduling
- Absence management solution including ways of coping with known absence
- Planning modules to allow resourcing managers to build and simulate different recruitment scenarios to maximize flexible working and to cater for new and altered departments
- Time and attendance and activity capture, either by self-service web screens, or by hardware clocking devices
- Web screens to allow staff to swap and trade shifts, to check their forward schedules and to check the previous time sheet data
- A comprehensive management information package which allows for standardized and custom reporting
Benefits
- Save on the number of staff hours scheduled by up to 5%
- Reduce the number of overtime hours scheduled by 10%
- Save on the number of contingency staff used, substituting with flexible staff
- Improve the morale of Healthcare staff and thereby reduce labor turnover
- Increase patient care, by scheduling
- Improve on coverage of known absence (e.g. vacation, sickness and training) with appropriate staff
- Offering more flexible working times and conditions and thereby reducing the number of open positions
- Compliance to labor laws
- Eliminating wasteful scheduling processes by using pools and prioritized staff lists
- Reduce errors in over-payment and reduce un-authorized absence through better visibility of attended hours
- More immediate control by line managers due to central visibility of scheduling information
Client References
St Andrews Hospital | Voluntary Health Insurance