Healthcare

 

Problems

  • Healthcare providers depend on their people who represent the largest operational cost. Workforce Management solutions now offer the balance between outstanding patient care and cost-effective use of healthcare resources.
  • Healthcare organisations always have large numbers of vacancies and a talented pool of qualified professionals but are unable to offer suitable contracts of employment.
  • Keeping healthcare professionals motivated and employed is a challenge that modern Workforce Management solutions are tackling.
  • Agency costs are high and can be reduced by management of flexible contracts.

Solutions

WorkPlace Systems workforce management solutions feature:

  • An end-to-end workforce management solution to manage the lifecycle of working time.
  • Interface to patient administration systems to build a demand led schedule.
  • Multiple scheduling engines to allow for optimised scheduling, for repetitive scheduling and manual and self-scheduling.
  • An absence management solution incorporating ways of coping with known absence
  • Planning modules to allow resourcing managers to build and simulate different recruitment scenarios to maximise flexible working and to cater for new and altered wards.
  • Time and attendance and activity capture, either by self-service web screens, or by hardware clocking devices.
  • Web screens to allow staff to swap and trade shifts, to check their forward schedules and their previous time sheet data.
  • A comprehensive management information package which allows for standardised and custom reporting.

Benefits

  • Save on the number of staff hours scheduled by up to 5%.
  • Reduce the number of overtime hours scheduled by 10%.
  • Save on the number of agency staff used, substituting with flexible staff.
  • Improve the morale of Healthcare staff and thereby reduce labour turnover.
  • Increase patient care, through more effective scheduling.
  • Improve on the coverage of known absence (e.g. holidays, sickness and training) with appropriate staff.
  • Offering more flexible working times and conditions, thereby reducing the number of open jobs.
  • Compliance to labour and health & safety laws.
  • Eliminating wasteful scheduling processes by using pools and prioritised staff lists.
  • Reduce errors in over-payment and reduce un-authorised absence through better visibility of attended hours.
  • Realise more immediate control by line managers due to central visibility of rostering information.

Client References

St Andrews Hospital | Voluntary Health Insurance

 

Industry Ranges

 

Retail | Hospitality | Emergency Ser. | Utilities | Transport | Manufacturing | Healthcare | Government