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Healthcare
Problems
- Healthcare providers depend on their people who represent the largest operational cost. Workforce Management solutions now offer the balance between outstanding patient care and cost-effective use of healthcare resources.
- Healthcare organisations always have large numbers of vacancies and a talented pool of qualified professionals but are unable to offer suitable contracts of employment.
- Keeping healthcare professionals motivated and employed is a challenge that modern Workforce Management solutions are tackling.
- Agency costs are high and can be be reduced by management of flexible contracts.
Solutions
WorkPlace Systems workforce management solutions feature:
- An end-to-end workforce management solution to manage the lifecycle of working time.
- Interface to patient administration systems to build a demand lead schedule.
- Multiple scheduling engines to allow for optimised scheduling, for repetitive scheduling and manual and self-scheduling.
- Absence management solution including ways of coping with known absence.
- Planning modules to allow resourcing managers to build and simulate different recruitment scenarios to maximise flexible working and to cater for new and altered wards.
- Time and attendance and activity capture, either by self-service web screens, or by hardware clocking devices.
- Web screens to allow staff to swap and trade shifts, to check their forward schedules and to check the previous time sheet data.
- A comprehensive management information package which allows for standardised and custom reporting.
Benefits
- Save on the number of staff hours scheduled by up to 5%.
- Reduce the number of overtime hours scheduled by 10%.
- Save on the number of agency staff used, substituting with flexible staff.
- Improve the morale of Healthcare staff and thereby reduce labour turnover.
- Increase patient care, by scheduling.
- Improve on coverage of known absence (e.g. holidays, sickness and training) with appropriate staff.
- Offering more flexible working times and conditions and thereby reducing the number of open jobs.
- Compliance to labour and health & safety laws.
- Eliminating wasteful scheduling processes by using pools and prioritised staff lists.
- Reduce errors in over-payment and reduce un-authorised absence through better visibility of attended hours.
- More immediate control by line managers due to central visibility of rostering information.
Client References
St Andrews Hospital |
Voluntary Health Insurance
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