Contract Labour & Labour Hire
Contract Labour/Hire are companies that deliver an outsource services on behalf a company and often includes range of services including; support, facilities, building, catering, security, washroom, gardening, infrastructure etc, they have many characteristics in common when it comes to staffing and challenges faced. These include;
- Large complex contracts and projects which need to be delivered on time and to budget
- Complex demand and workload which varies over time
- Rigid Service Levels to monitor and assure
- Large numbers of staff to be scheduled and tracked against jobs and functions
- Varied facilities and equipment that need to be scheduled and reserved against these jobs and tasks
- Co-ordination, planning and reporting of these resources across multiple business units
- The need to implement and manage new and more flexible working practices such as annualised hours, or demand led scheduling
- The ability to accurately bid for and cost projects in advance
- Reporting and control of costs against contracts and projects
- Employee management including absence control
Benefits of Workforce Management
WorkPlace Systems can help organisations overcome the following obstacles -
- High labour cost due to inefficient scheduling (resulting in high overtime or underutilised staff)
- Low utilisation of equipment and facilities due to low visibility
- Disparate planning systems and methodologies which introduces inefficiency and excess support costs
- High administration costs and protracted reaction times associated with manual scheduling and tracking of work
- Reduced visibility and control of cost against projects and budgets
- Risk of project completion delays due to scheduling conflicts/poor scheduling
- Unknown (and high) cost of absence
- Poor employee morale/high turnover due to short-term planning and scheduling resolutions
WorkPlace Systems Benefits
As a result of this, WorkPlace Systems workforce management solutions deliver the following benefits -
- Productivity improvements - engaging right person at the right time
- Utilisation improvements - more effective use of skilled workers
- Utilisation of resources up between 5-15%
- Labour cost reduction - by up to 20% without reducing Service Levels
- Reduced absence - by up to 75%
- More competitive and timely bid tendering
- Staff Administration time reduced by up to 20%
- Implementation of acceptable and supported new working practices
- Improve customer Service Levels
- Accurate and fair payment of employees
- Automatic and accurate assignation of costs to projects
- Compliance and tracking of Working Time Directive
- Better employee morale and reduced turnover
- Introduction of improved culture to the organisation and workforce
Industry Ranges
Retail | Hospitality | Contract Labour & Labour Hire | Emergency Ser. | Utilities | Transport | Healthcare | Government