AutoScheduling - WorkPlace OnLine - Cloud Workforce Management
Improving the standard Schedule Templates is the key to having schedules which suit employees and also deliver the most effective and efficient use of staff hours for customer service.
The WorkPlace AutoScheduling tool is designed to allow expert users at the Centre or Regionally to assist with producing better standard Schedule Templates using the following approach:-
- to produce brand-new more efficient schedules based upon the forecast labour hours required and availability/preferences of staff together with the business/ schedule rules
or
- to improve directly the service level and ineffectiveness of the existing tried-and-tested schedules by making only small changes in shift duration and start/finish times and without changing the particular days worked by individual staff unless by prior agreement and even then only a few at a time.
This latter method and approach was invented, implemented and tested by WorkPlace in 2009 and is unique to WorkPlace. It has radically changed the practicality, speed of deployment and acceptance levels by staff and management of Scheduling systems. It is referred to as the Baseline Flex AutoScheduling method.
(Screen shot of Baseline KPI's - Service Level, Ineffectiveness, Unders and Overs)
This approach to producing improved schedules takes away completely the change management issue and the significant resistance by staff and management to new schedules. As staff leave and are replaced with more appropriate working times the schedules become highly efficient with improved service levels and significantly reduced ineffective/wasted hours in the schedules. Improvements of 2% to 7% are possible within a very quick period of implementation.
AutoScheduling will deliver improvements in schedules to improve service levels and reduce wasted labour hours. Helping organisations to get the right person, with the right skills, in the right place, at the right time and at the right cost. Get in touch with us and start realising improved scheduling benefits.
Get in touch now by calling +44 (0)1908 242 042 or by sending us an email.
Click here to view a glossary of Workforce Management terms
Industry Ranges
Retail | Hospitality | Contract Labour & Labour Hire | Emergency Ser. | Utilities | Transport | Healthcare | Government